Licenses & Disclosures
BitRail Money Transmitter Licenses
NMLS #1787783
BitRail, LLC is licensed in the following US jurisdictions:
| Jurisdiction | License | State Agency |
|---|---|---|
| Alabama | SC Money Transmitter License - #817 | Alabama Securities Commission 401 Adams Avenue,Suite 280 Montgomery, AL 36104 |
| Alaska | Money Transmitter License, #AKMT-015426 | Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 |
| Arizona | Money Transmitter License, #1008106 | Arizona Department of Financial Institutions 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018 |
| Arkansas | Money Transmitter License, #118555 | Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201-1692 |
| Florida | License number: #FT230000450 Expiration date: 04/30/2025 | Office of Financial Regulation 200 E. Gaines Street, Tallahassee, FL 32399 |
| Georgia | Seller of Payment Instruments License, #64615 | Georgia Department of Banking and Finance Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565 |
| Illinois | Money Transmitter License, #MT.0000348 | Division of Banking 100 W. Randolph St 9th Floor Chicago, IL 60601 |
| Iowa | Money Services License, #2019-0039 | State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309 |
| Kansas | Money Transmitter License, #MT.0000161 | Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603 |
| Maine | Money Transmitter License, NONE | Maine Bureau of Financial Institutions 36 State House Station Augusta, ME 04333-0036 |
| Maryland | Money Transmitter License | Department of Labor Licensing 1100 North Eutaw Street Baltimore, MD 21201 |
| Michigan | Money Transmitter License, #MT0022909 | Michigan Department of Insurance and Financial Institutions PO Box 30220 Lansing MI 48909-7720 (877) 999-6442 |
| Minnesota | Money Transmitter License, #1787783 | Minnesota Department of Commerce 85 7th Place East, Suite 280 Saint Paul, MN 55101 |
| Mississippi | Money Transmitter License, #1787783 | Mississippi Department of Banking and Consumer Finance Post Office Box 12129 Jackson, MS 39236 |
| Missouri | Sale of Checks and Money Transmitter License, #MO-20-8711 | Missouri Division of Finance PO Box 716 Jefferson City, MO 65102 |
| Nebraska | Nebraska Money Transmitter License | Nebraska Department of Banking & Finance 1526 K Street, Suite 300 Lincoln, NE 68508-2732 |
| New Hampshire | Money Transmitter License, #23461-MT | New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301 |
| North Carolina | Money Transmitter License, #184314 | North Carolina Commissioner of Banks 316 W. Edenton Street Raleigh, NC 27603 |
| Ohio | Money Transmitter License - OHMT175 | Ohio Division of Financial Institutions 77 South High Street, 21st Floor Columbus, OH 43215 |
| Oklahoma | Money Transmitter License | Oklahoma Department of Banking 2900 North Lincoln Boulevard Oklahoma City, OK 73105 |
| Pennsylvania | Money Transmitter License, #77740 | Pennsylvania Department of Banking and Securities 17 North Second Street, Suite 1300 Harrisburg, Pennsylvania 17101 |
| Rhode Island | Money Transmitter License, #20193802MT | Department of Business Regulation 1511 Pontiac Ave Cranston, RI 02920 |
| South Dakota | Money Transmitter License, #MT.2188 | South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501 |
| Tennessee | Money Transmitter License, #1787783 | Tennessee Department of Financial Institutions 312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243 |
| Texas | Money Transmitter License, #3189 | Texas Department of Banking 2601 North Lamar Blvd Austin, TX 78075 1-877-276-5554 (toll free), www.dob.texas.gov |
| Vermont | Money Transmitter License, #100-146 | Vermont Department of Financial Regulation 89 Main Street Montpelier, VT 05620 |
| Virginia | Money Transmitter License, MO-398 | Virginia Department of Financial Institutions 1300 East Main Street Suite Eight Hundred Richmond, VA 23218 |
| Washington | Money Transmitter License, #550-MT-118243 | State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, WA 98501 |
| West Virginia | Money Transmitter License, #WVMT-1787783 | West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302 (304) 558-2294 |
Disclosures
| Alaska | If your issue is unresolved by BitRail @ eight five five nine seven three one two six eight, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One |
| Arizona | If you have a complaint regarding the company’s money transmission activity in the State of Arizona, please contact BitRail at support@bitrail.io For unresolved complaints, please contact the Arizona Department of Financial Institutions at: 100 N 15th Avenue, Suite 261 Phoenix, AZ 85007 Telephone: (602) 771-2800 Fax: (602) 381-1225 |
| Arkansas | BitRail, LLC is a licensed money transmitter under Title 23, Chapter 55 of the Arkansas Code. Questions or concerns should be directed to BitRail at support@bitrail.io. For any unresolved consumer complaints, please contact: Arkansas Securities Department Heritage West Building 201 East Markham Street, Suite 300 Little Rock, AR 72201-1692 Telephone #: (501) 324-9260 |
| Georgia | BitRail, LLC is a licensed money transmitter in the state of GA. If you have a complaint or concern regarding its money transmission services, you may contact BitRail at support@bitrail.io. For unresolved complaints, you may contact: DEPARTMENT OF BANKING AND FINANCE FOR THE STATE OF GEORGIA 2990 Brandywine Rd, Suite 200 Atlanta, Georgia 30341 (888) 986-1633 |
| Illinois | Illinois residents may contact the Illinois Department of Financial Institutions, Consumer Credit Section with any unresolved questions or complaints about BitRail, LLC at 1-888-473-4858 (toll-free) |
| Indiana | BitRail, LLC holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions. |
| Louisiana | That BitRail shall not state, imply, or infer that it is licensed or regulated by the Louisiana Office of Financial Institutions for the transmission or exchange of virtual currency. |
| Maine | By Phone 800-965-5235 or (207) 624-8570 By Fax (207) 624-8590 https://www.maine.gov/pfr/financialinstitutions/complaint.htm If you have any questions pertaining to this license please contact BitRail at support@bitrail.io. |
| Minnesota | (Local) 651-539-1500 (Complaints) 651-539-1600 https://mn.gov/commerce/industries/financial-institutions/ If you have any questions pertaining to this license please contact BitRail at support@bitrail.io. |
| Missouri | If you have a complaint regarding the company’s money transmission activity in the State of Missouri, please contact BitRail at support@bitrail.io. For unresolved complaints, please contact the Missouri Division of Finance at: Missouri Division of Finance Truman State Office Building Room 630 Jefferson City, MO 65102 Telephone: (573) 751-3242 |
| New Hampshire | If you have a complaint regarding the company’s money transmission activity in the State of New Hampshire, please contact BitRail at support@bitrail.io. For unresolved complaints, please contact the New Hampshire Banking Department at: New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord NH 03301 Telephone: (603) 271-3561 Email: nhbd@banking.nh.gov |
| North Carolina | If you have a complaint regarding BitRail's money transmission activity in the State of North Carolina, please contact BitRail at support@bitrail.io. For unresolved complaints, please contact the North Carolina Commissioner of Banks at: North Carolina Commissioner of Banks 316 W. Edenton Street Raleigh, NC 27699-4309 Telephone: (919) 733-3016 |
| North Dakota | If you have a complaint regarding the company’s money transmission activity in the State of North Dakota, please contact BitRail at support@bitrail.io. For unresolved complaints, please contact the North Dakota Department of Financial Institutions at: 200 Schafer Street, Suite G Bismark, ND 58501-1204 Telephone: (701) 328-9933 Email: dfi@nd.gov |
| Ohio | If you have a complaint regarding the company’s money transmission activity in the State of Ohio, please contact BitRail at support@bitrail.io. For unresolved complaints, please contact the Ohio Department of Commerce at: Division of Financial Institutions 77 South High Street, 21st Floor Columbus, Ohio 43215-6120 Telephone: (866) 278-0003 |
| Pennsylvania | If you have a complaint regarding the company’s money transmission activity in the State of Pennsylvania, please contact BitRail at support@bitrail.io. For unresolved complaints, please contact the PA Department of Banking and Securities at: Pennsylvania Department of Banking and Securities 17 North Second Street, Suite 1300 Harrisburg, Pennsylvania 17101 Telephone: 1-800-722-2657 |
| Rhode Island | If you have a complaint regarding the company’s money transmission activity in the State of Rhode Island, please contact BitRail at support@bitrail.io For unresolved complaints, please contact the Rhode Island Department of Business Regulation at: State of Rhode Island Department of Business Regulation Division of Banking 1511 Pontiac Avenue, Bldg 68-2 Cranston, RI 02920 Telephone: (401) 462-9503 |
| Tennessee | BitRail is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency. Please note that this Tennessee license and the required surety bond do not cover the transmission of virtual currency. If you have any questions pertaining to this license please contact BitRail at support@bitrail.io. |
| Texas | If you have a complaint, first contact BitRail's support team at https://support.bitrail.io/hc/en-us or email support@bitrail.io or call Telephone: 512-475-1300 or Toll Free: 877-276-5554 If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705 Call: 1-877-276-5554 Visit: www.dob.texas.gov. |
| Washington | If you have a complaint, first contact BitRail's support team at https://support.bitrail.io/hc/en-us or email support@bitrail.io, and if you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods: File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints Call us: 1-877-RING DFI (1-877-746-4334) Email us: CSEnforceComplaints@dfi.wa.gov |