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Licenses & Disclosures

BitRail Money Transmitter Licenses

NMLS #1787783

BitRail, LLC is licensed in the following US jurisdictions:

JurisdictionLicenseState Agency
AlabamaSC Money Transmitter License - #817Alabama Securities Commission
401 Adams Avenue,Suite 280
Montgomery, AL 36104
AlaskaMoney Transmitter License, #AKMT-015426Division of Banking & Securities
PO Box 110807
Juneau, AK 99811-0807
ArizonaMoney Transmitter License, #1008106Arizona Department of Financial Institutions
2910 N. 44th Street, Suite 310
Phoenix, AZ 85018
ArkansasMoney Transmitter License, #118555Arkansas Securities Department
Heritage West Building, Suite 300 201 East Markham Street
Little Rock, AR 72201-1692
GeorgiaSeller of Payment Instruments License, #64615Georgia Department of Banking and Finance
Money Services Businesses
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565
IllinoisMoney Transmitter License, #MT.0000348Division of Banking
100 W. Randolph St 9th Floor
Chicago, IL 60601
IowaMoney Services License, #2019-0039State of Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, IA 50309
KansasMoney Transmitter License, #MT.0000161Kansas Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300
Topeka, KS 66603
MaineMoney Transmitter License, NONEMaine Bureau of Financial Institutions
36 State House Station
Augusta, ME 04333-0036
MichiganMoney Transmitter License, #MT0022909Michigan Department of Insurance and Financial Institutions
PO Box 30220
Lansing MI 48909-7720
(877) 999-6442
MinnesotaMoney Transmitter License, #1787783Minnesota Department of Commerce
85 7th Place East, Suite 280
Saint Paul, MN 55101
MississippiMoney Transmitter License, #1787783Mississippi Department of Banking and Consumer Finance
Post Office Box 12129
Jackson, MS 39236
MissouriSale of Checks and Money Transmitter License, #MO-20-8711Missouri Division of Finance
PO Box 716
Jefferson City, MO 65102
NebraskaNebraska Money Transmitter LicenseNebraska Department of Banking & Finance
1526 K Street, Suite 300
Lincoln, NE 68508-2732
New HampshireMoney Transmitter License, #23461-MTNew Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, NH 03301
North CarolinaMoney Transmitter License, #184314North Carolina Commissioner of Banks
316 W. Edenton Street
Raleigh, NC 27603
OhioMoney Transmitter License - OHMT175Ohio Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH 43215
OklahomaMoney Transmitter LicenseOklahoma Department of Banking
2900 North Lincoln Boulevard
Oklahoma City, OK 73105
PennsylvaniaMoney Transmitter License, #77740Pennsylvania Department of Banking and Securities
17 North Second Street, Suite 1300
Harrisburg, Pennsylvania 17101
Rhode IslandMoney Transmitter License, #20193802MTDepartment of Business Regulation
1511 Pontiac Ave
Cranston, RI 02920
South DakotaMoney Transmitter License, #MT.2188South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501
TennesseeMoney Transmitter License, #1787783Tennessee Department of Financial Institutions
312 Rosa L. Parks Avenue, 26th Floor
Nashville, TN 37243
TexasMoney Transmitter License, #3189Texas Department of Banking
2601 North Lamar Blvd
Austin, TX 78075
1-877-276-5554 (toll free), www.dob.texas.gov
VermontMoney Transmitter License, #100-146Vermont Department of Financial Regulation
89 Main Street
Montpelier, VT 05620
VirginiaMoney Transmitter License, #1787783Virginia Department of Financial Institutions
1300 East Main Street Suite Eight Hundred
Richmond, VA 23218
WashingtonMoney Transmitter License, #550-MT-118243State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, WA 98501
West VirginiaMoney Transmitter License, #WVMT-1787783West Virginia Division of Financial Institutions
900 Pennsylvania Avenue, Suite 306
Charleston, WV 25302
(304) 558-2294

Disclosures

AlaskaIf your issue is unresolved by BitRail @ eight five five nine seven three one two six eight, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
ArizonaIf you have a complaint regarding the company’s money transmission activity in the State of Arizona, please contact BitRail at support@bitrail.io

For unresolved complaints, please contact the Arizona Department of Financial Institutions at:
100 N 15th Avenue, Suite 261
Phoenix, AZ 85007

Telephone: (602) 771-2800 Fax: (602) 381-1225
ArkansasBitRail, LLC is a licensed money transmitter under Title 23, Chapter 55 of the Arkansas Code. Questions or concerns should be directed to BitRail at support@bitrail.io.
For any unresolved consumer complaints, please contact:

Arkansas Securities Department
Heritage West Building
201 East Markham Street, Suite 300
Little Rock, AR 72201-1692


Telephone #: (501) 324-9260
GeorgiaBitRail, LLC is a licensed money transmitter in the state of GA. If you have a complaint or concern regarding its money transmission services, you may contact BitRail at support@bitrail.io. For unresolved complaints, you may contact:

DEPARTMENT OF BANKING AND FINANCE FOR THE STATE OF GEORGIA 2990 Brandywine Rd, Suite 200
Atlanta, Georgia 30341

(888) 986-1633
IllinoisIllinois residents may contact the Illinois Department of Financial Institutions, Consumer Credit Section with any unresolved questions or complaints about BitRail, LLC at 1-888-473-4858 (toll-free)
IndianaBitRail, LLC holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.
LouisianaThat BitRail shall not state, imply, or infer that it is licensed or regulated by the Louisiana Office of Financial Institutions for the transmission or exchange of virtual currency.
MaineBy Phone 800-965-5235 or (207) 624-8570
By Fax (207) 624-8590

https://www.maine.gov/pfr/financialinstitutions/complaint.htm

If you have any questions pertaining to this license please contact BitRail at support@bitrail.io.
Minnesota(Local) 651-539-1500
(Complaints) 651-539-1600

https://mn.gov/commerce/industries/financial-institutions/

If you have any questions pertaining to this license please contact BitRail at support@bitrail.io.
MissouriIf you have a complaint regarding the company’s money transmission activity in the State of Missouri, please contact BitRail at support@bitrail.io.

For unresolved complaints, please contact the Missouri Division of Finance at: Missouri Division of Finance Truman State Office Building Room 630
Jefferson City, MO 65102

Telephone: (573) 751-3242
New HampshireIf you have a complaint regarding the company’s money transmission activity in the State of New Hampshire, please contact BitRail at support@bitrail.io.

For unresolved complaints, please contact the New Hampshire Banking Department at: New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord NH 03301

Telephone: (603) 271-3561 Email: nhbd@banking.nh.gov
North Carolina
If you have a complaint regarding BitRail's money transmission activity in the State of North Carolina, please contact BitRail at support@bitrail.io.

For unresolved complaints, please contact the North Carolina Commissioner of Banks at:

North Carolina Commissioner of Banks 316 W. Edenton Street Raleigh, NC 27699-4309 Telephone: (919) 733-3016
North DakotaIf you have a complaint regarding the company’s money transmission activity in the State of North Dakota, please contact BitRail at support@bitrail.io.

For unresolved complaints, please contact the North Dakota Department of Financial Institutions at:

200 Schafer Street, Suite G Bismark, ND 58501-1204 Telephone: (701) 328-9933 Email: dfi@nd.gov
OhioIf you have a complaint regarding the company’s money transmission activity in the State of Ohio, please contact BitRail at support@bitrail.io.

For unresolved complaints, please contact the Ohio Department of Commerce at:

Division of Financial Institutions 77 South High Street, 21st Floor Columbus, Ohio 43215-6120

Telephone: (866) 278-0003
PennsylvaniaIf you have a complaint regarding the company’s money transmission activity in the State of Pennsylvania, please contact BitRail at support@bitrail.io. For unresolved complaints, please contact the PA Department of Banking and Securities at:

Pennsylvania Department of Banking and Securities
17 North Second Street, Suite 1300
Harrisburg, Pennsylvania 17101
Telephone: 1-800-722-2657
Rhode IslandIf you have a complaint regarding the company’s money transmission activity in the State of Rhode Island, please contact BitRail at support@bitrail.io

For unresolved complaints, please contact the Rhode Island Department of Business Regulation at:

State of Rhode Island Department of Business Regulation Division of Banking
1511 Pontiac Avenue, Bldg 68-2
Cranston, RI 02920

Telephone: (401) 462-9503
TennesseeBitRail is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency. Please note that this Tennessee license and the required surety bond do not cover the transmission of virtual currency.

If you have any questions pertaining to this license please contact BitRail at support@bitrail.io.
TexasIf you have a complaint, first contact BitRail's support team at https://support.bitrail.io/hc/en-us or email support@bitrail.io or call Telephone: 512-475-1300 or Toll Free: 877-276-5554

If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705 Call: 1-877-276-5554 Visit: www.dob.texas.gov.
WashingtonIf you have a complaint, first contact BitRail's support team at https://support.bitrail.io/hc/en-us or email support@bitrail.io, and if you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:

File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints Call us: 1-877-RING DFI (1-877-746-4334) Email us: CSEnforceComplaints@dfi.wa.gov
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